Comments on: Accepting Credit Cards with Square https://dy-online.com/square/ Trusted Art Business Coaching and Consulting Sun, 01 May 2022 03:12:38 +0000 hourly 1 https://wordpress.org/?v=7.1.4 By: Bharat D. Sharma https://dy-online.com/square/#comment-14665 Wed, 13 Mar 2013 10:09:38 +0000 http://artbizsuccess.com/?p=10106#comment-14665 We have launched a complete Mobile based Point of Sale (POS) for Indian market which has Square kind of device for payment processing. We are already working with retailers to get this into their mainstream.
Cheers,
Bharat

]]> By: janet https://dy-online.com/square/#comment-14664 Thu, 07 Feb 2013 16:24:50 +0000 http://artbizsuccess.com/?p=10106#comment-14664 Diana D. This is a huge issue for me. Considering that it makes more sense for me to have the email addresses than Square since the person is buying my products or services, why can't we have their email addresses? It also makes it hard to reach out after the fact regarding the transaction that occurred.]]> In reply to Diana D.

This is a huge issue for me. Considering that it makes more sense for me to have the email addresses than Square since the person is buying my products or services, why can’t we have their email addresses? It also makes it hard to reach out after the fact regarding the transaction that occurred.

]]> By: Traci Bunkers https://dy-online.com/square/#comment-14663 Thu, 09 Aug 2012 19:40:56 +0000 http://artbizsuccess.com/?p=10106#comment-14663 Tesia Blackburn. Tesia, I switched from Square to Intuit's GoPayment and have been very happy with it (much happier than Square). Square is great . . . until you have a problem and have no way to contact them other than through e-mail. I had a chargeback that was a mistake (the chargeback itself was a mistake). I had to do a lot of paperwork to prove it was a legit charge. Even though I had all of the proof, the money was withdrawn from my bank account. I was basically at the mercy of Square--they often wouldn't reply to my e-mails. It took 3 months to get my money back. Granted, I'm sure some of this was standard procedure with a chargeback (I'd never had one, so I'm not exactly sure), and some of the waiting might have had to do with the customer's bank. But I didn't like that I couldn't just call Square to talk about it, and that I had to repeatedly send e-mails about it before they would respond. Luckily it was a small amount of money. It reached a point where I had decided it wasn't worth the hassle and gave up contacting Square. Luckily, I did get the money back. But in the meantime, I switched to Intuit's GoPayment and like it much better. For one thing, they actually have real people (In the U.S.) you can call if you have questions or problems, and they are very helpful (I've called several times--and their follow up with e-mails and calls is excellent). Plus, you have access to so much more information about the sales transactions than with Square. If I remember correctly, with square, you basically could only see the amount of the sale & the date--not customer's names.]]> In reply to Tesia Blackburn.

Tesia, I switched from Square to Intuit’s GoPayment and have been very happy with it (much happier than Square). Square is great . . . until you have a problem and have no way to contact them other than through e-mail. I had a chargeback that was a mistake (the chargeback itself was a mistake). I had to do a lot of paperwork to prove it was a legit charge. Even though I had all of the proof, the money was withdrawn from my bank account. I was basically at the mercy of Square–they often wouldn’t reply to my e-mails. It took 3 months to get my money back. Granted, I’m sure some of this was standard procedure with a chargeback (I’d never had one, so I’m not exactly sure), and some of the waiting might have had to do with the customer’s bank. But I didn’t like that I couldn’t just call Square to talk about it, and that I had to repeatedly send e-mails about it before they would respond. Luckily it was a small amount of money. It reached a point where I had decided it wasn’t worth the hassle and gave up contacting Square. Luckily, I did get the money back. But in the meantime, I switched to Intuit’s GoPayment and like it much better. For one thing, they actually have real people (In the U.S.) you can call if you have questions or problems, and they are very helpful (I’ve called several times–and their follow up with e-mails and calls is excellent). Plus, you have access to so much more information about the sales transactions than with Square. If I remember correctly, with square, you basically could only see the amount of the sale & the date–not customer’s names.

]]> By: Tesia Blackburn https://dy-online.com/square/#comment-14662 Thu, 09 Aug 2012 19:27:49 +0000 http://artbizsuccess.com/?p=10106#comment-14662 Hey All
I’ve been using Square for a few months now and it will post over $1000 to my bank within two days. Just had $1200 posted 2 days after I ran the credit card. So no worries there! It’s been exceptionally handy and I use it on my iPad all the time without wifi using the 3g on the ipad. Additionally, you can just take the person’s cc info and manually input it later if you have no connectivity. Love this!!

]]> By: Diana D https://dy-online.com/square/#comment-14661 Wed, 19 Oct 2011 17:43:46 +0000 http://artbizsuccess.com/?p=10106#comment-14661 Sue Grilli. Thanks Sue!]]> In reply to Sue Grilli.

Thanks Sue!

]]> By: Sue Grilli https://dy-online.com/square/#comment-14660 Wed, 19 Oct 2011 01:49:55 +0000 http://artbizsuccess.com/?p=10106#comment-14660 Diana,
You cannot currently retrieve or retain your customers email address from when you email them a receipt, I’ve already tried. Although I did read recently that it might be a feature that will be added on. The customer would have to agree to give you their address or subscribe to your list.
Hope that helps.

]]> By: Diana D https://dy-online.com/square/#comment-14659 Tue, 18 Oct 2011 15:54:35 +0000 http://artbizsuccess.com/?p=10106#comment-14659 Alyson Stanfield. Got it, thanks!]]> In reply to Alyson Stanfield.

Got it, thanks!

]]> By: Alyson Stanfield https://dy-online.com/square/#comment-14658 Tue, 18 Oct 2011 15:14:13 +0000 http://artbizsuccess.com/?p=10106#comment-14658 Diana: There’s no place to get this info on the square – unless you text the receipt to someone. Then you might have their phone # for the receipt, but I don’t know how you could retrieve it. You’d probably need to get it separately from the Square itself – like on a piece of paper.

]]> By: Diana D https://dy-online.com/square/#comment-14657 Tue, 18 Oct 2011 15:01:13 +0000 http://artbizsuccess.com/?p=10106#comment-14657 Alyson Stanfield. Alyson: Could you, please, elaborate a little bit more? Do I have to type the info? Will I receive it automatically? Thanks!]]> In reply to Alyson Stanfield.

Alyson: Could you, please, elaborate a little bit more? Do I have to type the info? Will I receive it automatically? Thanks!

]]> By: Alyson Stanfield https://dy-online.com/square/#comment-14656 Tue, 18 Oct 2011 14:40:21 +0000 http://artbizsuccess.com/?p=10106#comment-14656 Diana D. Diana: Only if you ask for it.]]> In reply to Diana D.

Diana: Only if you ask for it.

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